Alert Profiles
Alert profiles offer the ability to configure the system so it provides notification of an alarm when certain conditions are met. Notifications can be sent to an email address, to a desktop, by SMS, or by a SNMP trap.
Multiple formats can be used for a single alarm. For instance you can set up an alert profile so you are notified by email for all major and critical alarms during working hours and by SMS for critical alarms only after working hours.
CAUTION: If Mitel Performance Analytics has not been configured with SMS notification capabilities, then Alerts configured to be sent by SMS fail with a logged error message.