Email configuration

Receiving notifications from Mitel Performance Analytics is an important part of being proactive in performance monitoring. Alarms and reports being blocked by spam filters or being redirected to a spam inbox can mean a late response to an important event.

To avoid such delays, all Mitel Performance Analytics email sources must be whitelisted by customers to prevent spam filters from acting on them.

Mitel Performance Analytics email sources include:

reports@marwatch.net

alarms@marwatch.net

support@martellotech.com

uca-support@martellotech.com

for Mitel Performance Analytics Plus on-premise users, any From and Reply-to email addresses configured during installation. See "Configuring the SMTP Server".

For each of the previous email addresses:

1.  Add them to your email contact lists.

2.  When a corporate spam filter is in use, add them to the trusted whitelist.