MiContact Center Business K8s Recommended Thresholds

Mitel recommends setting the following Major and Critical threshold values for MiContact Center Business K8s devices.

Threshold Values

 

Major

Activate/

Clear

Critical

Activate/

Clear

CPU

85/80

15/30

100/95

15/30

Memory

85/80

15/30

95-90

15/30

Disk Usage(depends on HD size)

85/80

15/20

92/90

15/20

Ping Latency

70 ms/15 m

40 ms/30 m

100 ms/10 m

90 ms/30 m

Ping Packet Loss

5%/5 m

1%/30 m

10%/5 m

5%/30 m

Services Inactivity

5 min

30 min

10 min

30 min

Uptime

--

--

<5

>30

Bandwidth Utilization

80%/30 m

75%/30 m

95%/10 m

80%/30 m