MiVoice MX-ONE Recommended Thresholds

Mitel recommends setting the following Major and Critical threshold values for MiVoice MX-ONE devices.

 

Threshold Values

 

Major

Activate/

Clear

Critical

Activate/

Clear

CPU

85/80

15/30

100/95

15/30

Memory

85/80

15/30

95-90

15/30

Disk Swap Space Usage

75/70

5/5

90/85

5/5

Disk Usage (depends on HD size)

85/80

15/20

92/90

15/20

Ping Latency

70 ms/15 m

40 ms/30 m

100 ms/10 m

90 ms/30 m

Ping Packet Loss

5%/5 m

1%/30 m

10%/5 m

5%/30 m

Services Inactivity

 

 

 

 

Uptime

--

--

<5

>30

Bandwidth Utilization

80%/30 m

75%/30 m

95%/10 m

80%/30 m

Licenses

Recommend 90s or higher for users or trunks. General/Wildcard 100% but there may be use cases where there are alarms that are always on.

Voice Quality

70R/0 min

85R/10 min

60R/0 min

85R/10 min

Missing IP Sets

Too circumstantial for a general rule. Percentage and timing based to enable following whatever customer scenario or SLA needed.