Accepting the Mitel Performance Analytics Certificate Request at the MiVoice Border Gateway

Once Mitel Performance Analytics has been configured with the MiVoice Border Gateway details, it attempts to establish a Secure Call Recording Connector connection to the MiVoice Border Gateway. To maintain the security of this connection, the MiVoice Border Gateway requires you to manually accept the Mitel Performance Analytics Certificate Request.

To approve the request, do the following steps:

1. Access to the MiVoice Border Gateway Server Management web page. The MiVoice Border Gateway displays a list of the queued Certificate Signing Requests (CSR), as follows:

2. Click on the Certificate ID. This provides further information on the CSR as follows:

3. Verify that the CSR is from Mitel Performance Analytics by confirming that Subject: CN=martello, O=Martello is in the CSR details.

4. If you are satisfied that this is the Mitel Performance Analytics CSR, click on Approve. Mitel Performance Analytics can then connect to the MiVoice Border Gateway to retrieve Voice Quality information.