Configuring Mitel Performance Analytics for MiVoice Border Gateway

Do the following steps:

1.  From the device dashboard, select MiVoice Border Gateway Settings under the System Administration menu.

2.  Supply your email and password to enable administrative functions.

The device properties sheet is displayed.

3.  Configure the following settings:

Setting

Description

General Settings

 

Configure the following settings:

Name—If necessary, change the name of the MiVoice Border Gateway.

Probe—Verify that the suggested Probe is correct. Mitel Performance Analytics preselects the Probe that was created by the Flex Deployment Wizard. If needed, select a different Probe from the drop-down list.

Container—If necessary, change the Container where the device is located.

Description—Enter a description for the MiVoice Border Gateway.

IP Networking

Enter the IP address or fFQDN of the MiVoice Border Gateway. If no Probe is used, the IP address or domain name must be reachable from Mitel Performance Analytics. If a Probe is deployed, the IP address or domain name must be reachable from the Probe.

Fault and Performance Monitoring

Select the Enabled check box to enable fault and performance monitoring.

Ping DSCP

Choose the DSCP setting for Ping packets. You can choose from Best Effort (0), High Priority (46), or a variety of Assured Forwarding (AF) or Class Selector (CS) settings.

SNMP Configuration

Configure the following settings:

SNMP Version—SNMP v1, v2C or v3. Mitel recommends SNMP v1 for MiVoice Business call servers.

SNMP Port

Community String

You must also configure SNMP on the MiVoice Border Gateway device. For more information, see "MiVoice Border Gateway SNMP Configuration".

Event Stream

Select the Display Event Stream check box to have the Event Stream panel display on the device dashboard. See "Event Stream Panel" for details.

MSL

Enter the MSL Administration password for the MiVoice Border Gateway.

MSL Status Monitoring

Enable or disable MSL Alarm Status monitoring.

Voice Quality

Configure the following options:

Collect Voice Quality—Select the check box to enable the collection of voice quality statistics for SIP Teleworker sets and for SIP trunks.

Enable VQ Threshold—Select the check box to enable voice quality threshold alarms.

Advanced SIP VQ

Enter a comma-separated list of IP addresses for the interfaces you want to receive SIP voice quality data for in the Additional SIP Registrars field.

Configuring this setting allows SIP voice quality data from phone sets, including soft phones, to be displayed in the Voice Quality dashboard panel for this device. This setting also allows you to view user agent, endpoint, and softphone VQ scores in the voice quality reports, queries and dashboard.

NOTE: If another device, such as a MiVoice Business, or MiVoice Border Gateway, is already monitoring SIP VQ stats on its own, DO NOT add it to the “Additional SIP Registrars” field for the device you are currently configuring. Doing so can cause confusion as to which device the VQ data is reported through.

Softphone VQ

Select the Enable Softphone Voice Quality Monitoring checkbox to allow voice quality data to be collected from softphones.

NOTE: You must also provide the IP addresses in the Additional IP Registrars field to collect the softphone VQ data from the devices.

To use this setting, you must have a Mitel Premium Software Assurance Plus license.

Trunk Utilization

Select the Traffic Monitoring check box to enable the collection of SIP trunk statistics.

IP Set Inventory

To enable MiVoice Business IP set inventory, select the Inventory Monitoring check box. You must enable this setting before you can enable Disconnected Set alarms.

To enable the Disconnected Set Alarm, select the check box.

Interface Filtering

Enable Interface Filtering if required. See "Interface Filter Configuration" for details.

Maintenance Mode

Select the Enabled check box to enable maintenance mode for the device. Enter a message to display when the device is in Maintenance Mode.

Device Message

Optionally specify the device message.

4.  Click Save to save your changes.

Clicking Save automatically runs a Probe connectivity check and verifies the new configuration.