MiVoice Border Gateway Voice Quality Configuration for MBG before 9.0

Previous to release 9.0, MiVoice Border Gateway and Mitel Performance Analytics provides Voice Quality monitoring for Teleworker sets only. The MiVoice Border Gateway must be configured so that:

Remote Access through Secure Shell (SSH) is enabled

MiVoice Border Gateway Call Recording option is activated

Secure Call Connecter is approved to receive a connection from the Probe

After Mitel Performance Analytics has been configured, it attempts to communicate with the MiVoice Border Gateway. The MiVoice Border Gateway requires that you manually accept a Mitel Performance Analytics Certificate request.

MiVoice Border Gateway Access using SSH

To enable SSH access, go to the MiVoice Border Gateway Server Management web page, select the Security/Remote Access tab on the left hand menu, and set the following options:

Secure shell access: Set to Allow access only from local and remote management networks

Allow administrative command line access over secure shell: Set to Yes

Allow secure shell access using standard passwords: Set to Yes

MiVoice Border Gateway Call Recording Configuration

To enable Call Recording on the MiVoice Border Gateway, go to the MiVoice Border Gateway Server Management web page panel. Select the Configuration tab with the Settings subtab opened. Ensure that the Call recording option is set to True.

Mitel Performance Analytics does not access any call content. Mitel Performance Analytics uses the Secure Call Recording Connector to receive only Voice Quality performance information from the MiVoice Border Gateway.