Configuring MX-ONE Handsets for SIP Voice Quality Monitoring

Mitel Performance Analytics uses voice quality reports sent by Mitel SIP handsets. The SIP handsets must be configured to send the voice quality reports to the Mitel Performance Analytics Probe monitoring the MX-ONE as follows:

1.  Ensure that the configuration file for the handset has the following lines:

sip rtcp summary reports: 1
sip rtcp summary report collector: collector@<Probe IP>
sip rtcp summary report collector port: 5060

Substitute <Probe IP> with the IP address for the Probe monitoring the MX-ONE. For on-premise systems, this is the IP address of the Mitel Performance Analytics server.

The general configuration file for Mitel SIP handsets is aastra.cfg. The SIP handset must reload its configuration file before it can start sending the required voice quality reports to Mitel Performance Analytics.