MiVoice Business Digital Trunk and SIP Trunk Utilization Monitoring Configuration

To enable digital and SIP trunk utilization monitoring, MiVoice Business Traffic Data Collection must be enabled using the Traffic Report Options form:

1.  Log into the MiVoice Business System Administration Tool as super user or admin.

2.  Navigate to System Properties > System Feature Settings and open the Traffic Report Options form

3.  Click the Change button.

4.  Scroll to the bottom of the dialog box and change the default settings to the following:

Time Slot 6

Active: Yes

Start Time (HH:MM): 00:00

Stop Time (HH:MM): 00:00

Period Length: 15

Usage Units: CCS

Maximum Number of Traffic Files: 10

Trunk Groups: Yes

Trunks: Yes

5.  Click Save.

6.  Ensure that CCS Trace is not running on the MiVoice Business.

The previous procedure shows recommended settings to enable digital and SIP trunk utilization monitoring. At a minimum, the following settings must be configured:

Stop Time (HH:MM): 00:00 or 23:59 (to ensure time slot lasts 24 hours)

Period Length: 15

Maximum Number of Traffic Files: 10

Trunk Groups: Yes

Trunks: Yes

The Traffic Report Options form can contain additional settings.