MiVoice Business Voice Quality Configuration

For Mitel Performance Analytics to collect Voice Quality statistics, Voice Quality Monitoring must be enabled in the MiVoice Business management web interface as follows:

1. Log into the MiVoice Business System Administration Tool as super user or admin.

2. Navigate to Maintenance and Diagnostics > Voice Quality and open the Voice Quality Configuration form.

3. Set Voice Quality Monitoring to True. Use the default Voice Quality SNMP Trap Latency Threshold value.