Configuring Mitel Performance Analytics for a MiVoice Connect HQ Server

Do the following steps:

1.  From the device dashboard, select System Administration > MiVoice Connect HQ Server Settings.

2.  Configure the following settings:

Setting

Description

General Settings

 

Configure the following settings:

Name—If necessary, change the name of the MiVoice Connect HQ Server.

Probe—Verify that the suggested Probe is correct. Mitel Performance Analytics preselects a Probe with the fewest container levels between it and the device. If needed, select a different Probe from the drop-down list.

Container—If necessary, change the Container where the device is located.

Description—Enter a description for the MiVoice Connect HQ Server.

IP Networking

In the IP Address/FQDN field, enter the IP address or domain name of the MiVoice Connect HQ Server. If no Probe is used, the IP address or domain name must be reachable from Mitel Performance Analytics. If a Probe is deployed, the IP address or domain name must be reachable from the Probe.

Fault and Performance Monitoring

Select the Enabled check box to enable fault and performance monitoring.

Ping DSCP

Configure the DSCP to use for ping packets. You can choose from Best Effort (0), High Priority (46), or a variety of Assured Forwarding (AF) or Class Selector (CS) settings.

SNMP Configuration

Configure the following settings:

SNMP Version—SNMP v1, v2C or v3.

SNMP Port

Community String

You must also configure SNMP on the MiVoice Connect HQ Server.

Event Stream

Select the Display Event Stream check box to have the Event Stream panel display on the device dashboard.

Voice Quality

Configure the following options:

Collect Voice Quality—Select the check box to enable the collection of voice quality statistics.

Enable VQ Threshold—Select the check box to enable voice quality threshold alarms.

Interface Filters

To enable Interface Filtering, enter the following information:

Names

Types

See "Interface Filter Configuration" for details.

Maintenance Mode

Select the Enabled check box to enable maintenance mode for the device. Enter a message to display when the device is in Maintenance Mode.

SSH Preferences

Enter the following information to enable SSH access to the MiVoice Connect HQ Server:

SSH Username

SSH Password

Trunk Capacity Reporting

Select the Enable Trunk Capacity Reporting check box to display trunk utilization metrics on the device dashboard.

Shoretel Users Inventory

Select the Monitoring Enabled check box to collect an inventory of users and extensions configured on the device. You can view the inventory by selecting Network Data > Inventory Queries.

Mitel Connect Director

To display license information on the device dashboard, enter the following information for the Mitel Connect Director:

Username

Password

Device Message

Optional. Specify the device message.

3.  Click Save to save your changes.

Clicking Save automatically runs a Probe connectivity check and verifies the new configuration.