Retrieving Scheduled SMDR Files

Use the SMDR Files query to retrieve scheduled SMDR files.

Do the following :

1. Select SMDR Files under the Network Data menu on the main Mitel Performance Analytics menu.

2. Choose the SMDR Files query.

3. Locate the scheduled SMDR file of interest. Click the Download link or External Link button to download the file to your local computer.

SMDR File Name Convention

Mitel Performance Analytics names the SMDR files using the following convention:

<DeviceType>_<DeviceGUID>_<TimeStampCreated>.smdr

where:

<DeviceType> is the Mitel Performance Analytics device type, one of MCD, Mitel5000 or AvayaIpOffice.

<DeviceGUID> is the GUID of the device.

The timestamp is the UTC time with the format: yyyy-MM-ddTHH-mm-ssZ.
The timestamp is the time at the beginning of record collection for a particular SMDR file.

The file extension is .smdr.

The following is an example:

MCD_939de843-3e77-4b06-bd92-ed772cc7a618_2016-09-07T23-00-00Z.smdr

In the previous example the file is an SMDR file for a MiVoice Business call server with 939de843-3e77-4b06-bd92-ed772cc7a618 as a GUID; starting 2016, Sep 7th, 00:00:00 UTC.