Connecting to a MiCollab Server using HTTPS

To use Mitel Performance Analytics Remote Access to connect to a MiCollab server with the HTTPS protocol, do the following steps:

1. Access the dashboard for the device you want to connect to.

2. From the Remote Access Port Forwards panel, select HTTPS from the protocol dropdown list or supply a non-default port number. If you choose HTTPS, the remote access session uses default port 443.

3. Click on the Create button to create a port. The Remote Access Port Forwards panel updates. The various table columns are populated.

4. Click on the Open link to open a web browser to manage the MiCollab server.

The browser opens to the web page for the MiCollab server.

Some MiCollab server releases return the following error message:

“Your browser does not appear to support cookies or has cookie support disabled.
This site requires cookies - please turn cookie support on or try again using a different browser. “

If you receive this message, do the following steps:

1. Open another browser window and navigate to the following URL: http://msl-fix.marwatch.net/

2. Log into the MiVoice Border Gateway or MiCollab again. You should be able to log in successfully.