Device Reports

Device reports include the following information about the device:

Report date range

Device information:

IP address

Check in time (if device is a Probe)

Associated Probe (if device is not a Probe)

System information (if device is not a Probe):

Device name and description

Location

Contact

Uptime

Version information

Licensing information

Alarms: List of major and critical alarms raised during the reporting period

Availability:

Percentage of availability over the date range

Total Time: number of days the statistics compile

Availability as a percentage over ‘Total Time’

Downtime: total system downtime over ‘Total Time’

Ping latency:

Latency displayed as milliseconds over a particular date range

Daily average in milliseconds

Voice quality (if applicable for device):

Number of calls by voice quality (good, fair, poor, bad) over the reporting period

Call counts by voice quality over the reporting period

Interface Availability (if applicable for device):

Availability per interface over the reporting period

Percentage availability per interface over the reporting period