MiContact Center Business Alarms

The following MiContact Center Business alarm appears most often on the Mitel Performance Analytics Alarms panel and the Alarm Analytics panel. Additional device alarms are possible.

Your MiContact Center Business user documentation may also provide more information on alarms along with additional troubleshooting resources. See https://www.mitel.com/document-center/applications/contact-center.

"Windows Service Inactivity '_____________' threshold exceeded"

Alarm source: Mitel Performance Analytics

Description: The named service is needed according to the Threshold panel. The named service has been inactive (stopped) for longer than configured in the Threshold panel.

Notes: Use the Threshold panel to configure the threshold.