Configure the following settings:

Name—If necessary, change the name of the MiContact Center Business (K8s).

Probe—Verify that the suggested Probe is correct. Mitel Performance Analytics preselects the Probe that was created by the Flex Deployment Wizard. If needed, select a different Probe from the drop-down list.

Container—If necessary, change the Container where the device is located.

Description—Enter a description for the MiContact Center Business (K8s).

Select the Enabled check box to enable fault and performance monitoring.

Configure the DSCP to use for ping packets. You can choose from Best Effort (0), High Priority (46), or a variety of Assured Forwarding (AF) or Class Selector (CS) settings.

Configure the following settings:

SNMP Version—SNMP v1, v2C or v3. Mitel recommends SNMP v2C for MiContact Center Business call servers.

SNMP Port

Community String

You must also configure SNMP on the MiContact Center Business device. See "MiContact Center Business SNMP Configuration".

For more information on SNMP configuration, see "SNMP Configuration".

To display the Service Sets dashboard panel and monitor services, enable Windows Service Monitoring. See "Service Sets Panel" for details on monitoring services.

To display the MiContact Center Business Licenses dashboard panel enable Display Licenses. See "MiContact Center Business Licenses Panel".

Provide interface filters if required. See "Interface Filter Configuration" for details.

Select the Enabled check box to enable maintenance mode for the device. Enter a message to display when the device is in Maintenance Mode.