Probe Alarms

The following alarms apply to the Probe.

“Probe has not checked in”

Alarm source: Mitel Performance Analytics

Description: The Probe assigned to this device has not checked in to the Mitel Performance Analytics server for some time.

Possible Cause: Probe may be powered off or blocked by network issues.

Notes: Use the Threshold panel to configure the elapsed time period.

“Off Net Collector Startup”

Alarm source: Mitel Performance Analytics

Description: Probe software restart.

“Connected from ###.###.###.###”

Alarm source: Mitel Performance Analytics

Description: A Probe Remote Access control channel was opened from specified IP address.

“Disconnected from ###.###.###.###”

Alarm source: Mitel Performance Analytics

Description: The Probe Remote Access control channel from the specified IP address was closed.

“Checkin: RESTClientException: <URL>”

Alarm source: Mitel Performance Analytics

Description: An error occurred when the Probe attempted to verify its configuration.

“Restarting on new software version”

Alarm source: Mitel Performance Analytics

Description: A new version of the Probe software was detected and auto-downloaded.

“Time Sync threshold exceeded”

Alarm source: Mitel Performance Analytics

Description: The Probe's internal clock does not agree with the Mitel Performance Analytics server's clock.

Notes: This can affect the timestamp of incoming alarms, and time when backups are triggered.

"The Probe TLS certificate will expire on <expiry_date>. Upload a new certificate to ensure support for SIP Publish over TLS"

Alarm source: Mitel Performance Analytics

Description: This alarm is raised 30 days prior to the TLS certificate expiry date. To clear this alarm upload a new TLS certificate. See "Monitor SIP Publish VQ Data Configuration".