Acknowledging Alarms

Some alarms, such as those dealing with connectivity, persist on the Alarms panel even after they are cleared. You must acknowledge them before they are removed.

Cleared alarms appear on the Alarms panel with a lighter font and the alarm message is italicized.

Alarms that require an acknowledgment have an icon at the extreme right of the Alarms panel of a container dashboard and on the Alarms Analytics tab. From a device dashboard, access the Alarm Analytics tab to see the icon. Clicking the icon acknowledges the alarm and removes it from the Alarms panel. However, the alarm is still visible in the Alarms tab view. See "Alarm Panel and Tabs".

If an alarm that requires acknowledgment occurs repeatedly, you can acknowledge any instance of that alarm and it applies to all of them. However, only the instance that you actually acknowledged has a status of Acknowledged. The other instances have a status of Cleared. See "Alarm Status".

Alarms can only be acknowledged by users with permissions to edit trouble ticket information. The audit log records whenever an alarm is acknowledged.