Step 1 - Initial Log in
Your system administrator supplies the Mitel Performance Analytics URL and your initial access credentials. The following is an example:
URL: example.mycompany.net
User: j_smith@mycompany.com
Password: change_me
Note 1: You must use a Fully Qualified Domain Name (FQDN) in the Mitel Performance Analytics URL; not an IP address.
Note 2: After 10 unsuccessful login attempts, the account is locked for one hour.
End User License Agreement
The very first time you log in, you are required to review and accept the End User License Agreement (EULA) before gaining access to Mitel Performance Analytics. If the EULA is updated, you are prompted to review and accept it again. The EULA can reviewed from the About page, which is accessed from the User 
icon.
Two-factor Authentication
If two-factor authentication has been enabled for your account, you are prompted to enter a passcode that is generated by a mobile authentication application.
If you select the “Skip this step in this browser for 7 days” checkbox you are not prompted for a 2FA passcode for the next seven days. At the first log in after the seven-day period has expired, you are prompted to provide a passcode again.
If during the seven days, you use a different browser, select incognito/private browsing mode, or clear your browser cookies, you are prompted for a new 2FA generated passcode.
If you do not have access to, or unable to generate a 2FA passcode, you can still log in using a recovery code.