Report Dashboard Views

The available report dashboards in Mitel Performance Analytics include the following views:

Trunk Capacity: Identifies under and over utilized SIP and digital trunks, along with trends in trunk usage over time. For report details see "Trunk Capacity Reports".

Route Capacity: Identifies under and over utilized routes, along with trends in route usage over time. For report details see "MX-ONE Route Capacity Reports".

AWV Port Usage: Displays the number of MiCollab conferencing ports in use at any one time. For report details see "MiCollab Audio Web Video Port Usage Reports".

Voice Quality: Displays voice quality metrics for devices in the current container. For report details see "Voice Quality Reports".

The data displayed in the dashboard view is the same as the data displayed in the corresponding static report.

To access the report dashboard views, see: "Access a Report Dashboard"

The report dashboard views allow you to view and filter report data prior to sharing the report with other recipients. Specifically, you can:

Filter the data to view different time-based scenarios. See "Filter the Data".

Change the Grade of Service value to see how capacity is affected (Trunk and Route Capacity only).

Group routes. See "Group Routes (MX-ONE Route Capacity Report Only)"

Create and share a URL to the dashboard. The URL captures the dashboard at the specific point in time that the URL was created, so you can review how the data appeared then, not how it currently appears. See "Share a Report View".

Print the dashboard. See "Print a Report Dashboard View"

Note: This feature is only available with the Mitel Premium Software Assurance Plus license.