Threshold Alarms

Mitel Performance Analytics allows you to configure performance thresholds to generate alarms when the thresholds are crossed.

Threshold alarms can have the following alarm severities:

Warning – No immediate impact, but abnormal device behavior detected

Minor – Non performance impairing

Major – Performance impairing

Critical – Device out of service

For each alarm severity level, the system applies value and time hysteresis to reduce the number of spurious alarms.

For example, the system can generate a minor alarm for IP SLA when packet loss is ≥ 2% for at least 10 minutes. The alarm is cleared when packet loss < 2% for at least 5 minutes.

Performance thresholds can be set for the following parameters:

CPU Usage

Disk Swap Space Usage

Disk Usage

Download link Usage

IP SLA Packet Loss

IP SLA Latency

Interface Availability

License Usage

Memory Usage

Missing IP Sets

Ping Latency

Ping Packet Loss

Probe Check-in

RX Bandwidth Utilization

SDS Error Rate

SIP Trunk Usage

Services Inactivity

TX Bandwidth Utilization

Time Sync

Uptime

Uptime Long

Voice Quality

Windows service thresholds can be set per device by specifying the Windows Service(s) to be monitored.

Interface thresholds (for availability and bandwidth utilization) can be applied to the following interface types:

ds1- 1.5 Mbps serial interface

ds3 - 45 Mbps serial interface

e1 - 2.0 Mbps serial interface

ethernetCsmacd

pppMultilinkBundle

propPointToPointSerial

hdlc

sdlc

To configure thresholds, see "Threshold Configuration".

Threshold values can also be imported from and exported to a comma separated value file. See:

" Import Thresholds"

"Export Thresholds"