Configuring Mitel Performance Analytics for MiVoice Business

Do the following steps:

1.  From the device dashboard, select System Administration > MiVoice Business Settings.

2.  Configure the following settings:

Setting

Description

General Settings

 

Configure the following settings:

Name—If necessary, change the name of the MiVoice Business.

Probe—Verify that the suggested Probe is correct. Mitel Performance Analytics preselects a Probe with the fewest container levels between it and the device. If needed, select a different Probe from the drop-down list.

Container—If necessary, change the Container where the device is located.

Description—Enter a description for the MiVoice Business.

IP Networking

In the IP Address/FQDN field, enter the IP address or domain name of the MiVoice Business. If no Probe is used, the IP address or domain name must be reachable from Mitel Performance Analytics. If a Probe is deployed, the IP address or domain name must be reachable from the Probe.

Fault and Performance Monitoring

Select the Enabled check box to enable fault and performance monitoring.

Ping DSCP

Configure the DSCP to use for ping packets. You can choose from Best Effort (0), High Priority (46), or a variety of Assured Forwarding (AF) or Class Selector (CS) settings.

SNMP Configuration

Configure the following settings:

SNMP Version—SNMP v1, v2C or v3. Mitel recommends SNMP v1 for MiVoice Business call servers.

SNMP Port

Community String

You must also configure SNMP on the MiVoice Business device.

For MiVoice Business before v9.0 see "MiVoice Business SNMP Configuration For MiVB Before 9.0".

For MiVoice Business v9.0 and later, see "MiVoice Business SNMP Configuration For MiVB Before 9.0"

Event Stream

Select the Display Event Stream check box to display the Event Stream panel on the device dashboard. See "Event Stream Panel" for details.

MiXML Credentials

Enter the following MiXML credentials:

System username

System password

ESM Single Sign On

Select the Enable SSO shared account check box to enable a shared account for ESM logon. Supply the credentials in the new fields that display. All users with Remote Access and Shared SSO Credentials permissions can use the shared account to log into the EMS.

MSL

In the Admin Password field, enter the MSL admin password.

MSL Alarm Status Monitoring

Select the Enabled check box to enable MSL alarm status monitoring.

Voice Quality

Configure the following options:

Collect Voice Quality—Select the check box to enable the collection of voice quality statistics.

Enable VQ Threshold—Select the check box to enable voice quality threshold alarms.

Advanced SIP VQ

Enter a comma-separated list of IP addresses for the interfaces you want to receive SIP voice quality data for in the Additional SIP Registrars field.

Configuring this setting allows SIP voice quality data from phone sets, including soft phones, to be displayed in the Voice Quality dashboard panel for this device. This setting also allows you to view user agent, endpoint, and softphone VQ scores in the voice quality reports, queries and dashboard.

NOTE: If another device, such as a MiVoice Business, or MiVoice Border Gateway, is already monitoring SIP VQ stats on it’s own, DO NOT add its IP address to the “Additional SIP Registrars” field for the device you are currently configuring in Mitel Performance Analytics. Doing so can cause confusion as to which device the VQ data is reported through.

Softphone VQ

Select the Enable Softphone Voice Quality Monitoring checkbox to allow voice quality data to be collected from softphones.

NOTE: You must also provide the IP addresses in the Additional IP Registrars field to collect the softphone VQ data from the devices.

To use this setting, you must have a Mitel Premium Software Assurance Plus license.

Trunk Utilization

Select the Traffic Monitoring check box to enable collection of digital trunk statistics.

SIP Trunk Utilization

Select the SIP Traffic Monitoring check box to enable the collection of SIP trunk statistics.

Trunk Capacity Reporting

Select the Enabled check box to enable trunk capacity reporting.

SDS Error Rate Monitoring

Select the Enabled check box to enable SDS error rate monitoring,

Resiliency Failover Alarm Severity

Select the Alarm Severity level for the resiliency failover alarm. Your choices are Major or Minor.

IP Set Inventory

To enable MiVoice Business IP set inventory, select the Inventory Monitoring check box. You must enable this setting before you can enable Disconnected Set alarms.

To enable the Disconnected Set Alarm, select the check box.

Interface Filters

To enable Interface Filtering, enter the following information:

Names

Types

See "Interface Filter Configuration" for details.

Maintenance Mode

Select the Enabled check box to enable maintenance mode for the device. Enter a message to display when the device is in Maintenance Mode.

Emergency Notification Alarms

Select the Enabled check box to enable ER alarms. SNMP and ER alarms must also be configured for the device.

Trap Forwarding Configuration

When you set the Trap Community string value set to Public, the Trap forwarding configuration Automatically set option is enabled by default.

This ensures that the device has the Probe IP address and community string included in its SNMP Trap Forwarding Table. If the Trap forwarding option is deselected, Mitel Performance Analytics generates an alarm.

Device Message

Optionally specify the device message.

SMDR Collection

Set the Collection Method for the MiVoice Business to FTP or Socket.

See "SMDR Collection" for details. Ensure SMDR collection has been scheduled. See "Scheduling Device Operations".

3.  Click Save to save your changes.

Clicking Save automatically runs a Probe connectivity check and verifies the new configuration.