Configuring Alert Profiles

2.  Click the Create New Alert Profile button.

The New Alert Profile window is displayed.

3.  In the New Alert Profile window, specify the properties for the new Alert profile.

Name: Descriptive name for the profile.

Enabled: By default, the alert profile is enabled. Click the toggle to disable the alert profile.

Recipients: Alerts can be sent to multiple recipients by email, desktop notification, SMS, or SNMP.

Recipient Type	Settings
Email	Provide the recipient's Email Address to send an alert via email. Note: An SMTP server must be configured to use this functionality. See "Configuring the SMTP Server".
Desktop	Provide the recipient's Email Address to send an alert to a desktop.
SMS	Provide the recipient's Phone number to send an alert via SMS or text messaging.
SNMP v1 and v2c	To configure SNMPv1 or v2c trap sending, provide the following: IP Address: The IP address for the SNMP agent. Community String: The default community string is public. Port: The port number to use for the SNMP agent.
SNMP v3	To configure an alert profile for an SNMP v3 alert recipient, set values for the following fields: IP Address: The IP address of the SNMP v3 agent. Port: Provide the port to use. The standard port is 161. Security Level: Select a security level. authPriv: Both authentication and encryption are required. Provide the following: Username: The username for the SNMP v3 agent. Auth Type: The authorization type. Select one of MD5 or SHA. Auth Password: The authorization password. Priv Type: The encryption type. Select one of DES or AES128. Priv Password: The encryption password. authNoPriv: Only authentication information is required. Provide the following: Username: The username for the SNMP v3 agent. Auth Type: The authorization type. Select one of MD5 or SHA. Auth Password: The authorization password. noAuthNoPriv: No authentication or encryption is required. Username: The username for the SNMP v3 agent. Use Engine ID: Select true if an engine ID is required by the SNMP v3 agent. Engine ID: Provide the engine ID for the SNMP v3 entity.

Notify on Clear: When activated by clicking the selection box, this option sends an Alert notifying that an alarm has been cleared.

Digest: This option is useful in reducing the number of Alerts for related alarm conditions on a device. If this option is selected, then when a matching alarm event occurs Mitel Performance Analytics waits 30 seconds before sending you an Alert email. The Alert email contains information on the triggering alarm event and other related alarm events that occurred during the 30-second wait period. Mitel Performance Analytics then waits for the configurable digest period before sending you subsequent Alert emails. Besides containing alarm information, the Alert emails summarize the overall status change for the device. The Digest option only applies to email notifications.

Filter: Select the Filter to use.

Default Filters: Mitel Performance Analytics has the following default filters that cannot be modified:

Info or Higher, Warning or Higher, Minor or Higher, Major or Higher, Critical or Higher: Alarms are sent based on the severity chosen and any alarms with a higher severity. For instance, if you choose Minor or Higher, then the profile matches minor, major and critical alarms.

Emergency Filter: All Emergency Response alarms are sent. See "Emergency Response Alarms".

User Filters: Or you can select a user defined filter.

User Created: Select a user filter profile. You can also modify an existing user created filter profile, or create a new one by clicking the Edit/Create Filters button. See "Configuring Filter Profiles"

When: Choose between Week-Days, Weekends and Any Day between particular hours. For example, one account administrator can create a profile that sends alerts only on week days, between 8:00 am and 5:00 pm.

Time zone: Select the time zone for the profile.

Template: Select the message template to use:

System Default: Use the standard system default email template.

Custom Template: Select this option and choose a custom template in the list. Optionally, you can click the Preview and Manage Templates link to view existing custom templates or create a new, custom email message template. See "Managing Email Templates".

Note: If the alert profile is configured as a digest and you want to use a custom template, the template selected must be formatted as a digest template.

4.  Click the Save Alert Profile button.

5.  If applicable, configure any email spam blockers to allow Mitel Performance Analytics email notifications. See "Email configuration".