Generating Reports
To generate a report, see the "Report Generation Procedure" You can choose to generate the following types of reports:
| Report Type | Description |
|---|---|
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Device and container reports show performance, availability, and other data for devices over a period of time. |
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Quality of Service reports summarize network testing results for test agents. |
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Trunk Capacity reports identify under and over utilized trunks. |
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Route Capacity reports identify under and over utilized routes for MX-ONE as well as changes and trends in route usage over time. |
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AWV Port Usage reports displays the number of MiCollab conferencing ports in use at any one time. |
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Voice Quality reports provide a view of the overall voice quality for the devices in a specific container, including subcontainers. |
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Quick queries, including saved views |
Any quick query can be scheduled to occur at a regular interval. Query results are emailed to you as a CSV file. For the MiVoice Business Users, Services & Sets query an extra dropdown list allows you to specify the report category: Users, UC Services, or IP Sets. |
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The Audit log provides a CSV file of all the information contained within the log for the specified time period. |
For scheduled reports, the report information is provided in an email link that is valid for seven days. Anyone who has access to the link can view the report.
Reports and queries can be scheduled to run monthly, weekly, or immediately.
Once you have specified the time span of the report, you can preview the report.
Generated reports are retained by Mitel Performance Analytics. You can download retained reports by clicking on the download icon (
).
Mitel Performance Analytics requires Internet access for report generation. If this access is not possible, the reports are incomplete.