User Permissions
Mitel Performance Analytics users can be assigned various permissions to suit their administrative needs.
| Administrative Permissions | Description |
|---|---|
|
Containers |
Allows the account to add and remove containers, including changing their properties. If unchecked, that menu item is grayed out. |
|
Branding |
Allows the account to customize: The logo used on the dashboard and reports. The brand name that appears besides the logo at the top of the dashboard. |
|
Users |
Allows the account to add and remove Mitel Performance Analytics user accounts, including changing their properties. If unchecked, that menu item is grayed out. |
|
Devices |
Allows the account to edit devices, including changing their properties. However, this permission does not allow viewing or editing device passwords, adding or removing devices, or running device discovery. If unchecked, that menu item is grayed out. |
|
Device Passwords |
Allows the account to view and change MSL, SSH, MiXML and other passwords in the device configuration. This permission is required to create and remove devices and to run Device Discovery and the Device Creation Wizard. |
|
Probe Installer |
Allows the account to install Probes. If unchecked, Mitel Performance Analytics does not supply the user with a configuration URL to complete the Probe installation process. |
|
Alert Profiles |
Allows the account to add and remove alert profiles, including changing their properties. If unchecked, that menu item is grayed out. |
|
Licenses |
Allows the account to add licenses to Mitel Performance Analytics, and to attach and detach from license targets. |
|
License Policy |
Allows the account to specify license policies. This capability is restricted to Mitel or on-premise deployments of Mitel Performance Analytics software. |
|
Thresholds |
Allows the account to modify default performance thresholds to generate alarms. |
|
MIB Management |
Allows users to upload MIBs to the MIB browser. |
|
System Admin |
Allows users to perform tasks such as registering Mitel Performance Analytics or configuring an SMTP server or Twilio SMS account. This permission is configured when Mitel Performance Analytics is installed. |
| General Permissions | Description |
|---|---|
|
Edit Tickets |
Allows the account to: Edit trouble management information displayed in the Alarms panel. Silence alarms. This permission also allows the account to create alarms via the MPA REST API for alarm testing purposes. |
|
Create Labels |
Allows the account to create labels. |
|
Assign Labels |
Allows the account to assign labels. |
|
Subscribe Labels |
Allows the account to subscribe to labels. |
|
Remote Access |
Allows the account to use Remote Access to access monitored devices. If unchecked, connection attempts automatically fail. |
|
Share Views |
Allows the account to share customized query views. |
|
Advanced User Operations |
Allows the account to do advanced operations on monitored devices, such as moving a user from one device to another. Also allows users to manually refresh the MiVoice Business services information displayed on an IPT User dashboard. |
|
Shared SSO Credentials |
Allows the account to use a shared account to log into a MiVoice Business ESM. Note: Ensure you also grant Remote Access permission. Users require both Remote Access and Shared SSO Credentials permissions to use a shared account. |
|
Special Permissions |
Description |
|---|---|
|
Machine User (for |
Allows an application interface (API) account to access containers where two-factor authentication is enforced by bypassing 2FA . |