Remote Access Procedures

The Mitel Performance Analytics Remote Access capability can be used to connect to any device on the remote LAN as long as the Remote Access Control settings do not restrict access. For details on Remote Access Control, see "Remote Access Control Configuration".

Note: To be able open concurrent remote access sessions using HTTPS, the use of subdomains for remote access must be enabled. See "Configuring Concurrent Remote Access".

Remote access is performed through the Port Forwards panel on the device dashboard. The Port Forwards panel is usually located at the bottom of the device dashboard.

The following topics are examples that illustrate how to use Mitel Performance Analytics Remote Access to connect to various devices using various protocols:

"Connecting to a MiVoice Business using Telnet"

"Connecting to MiVoice Business ESM"

"Connecting to a MiVoice MX-ONE"

"Connecting to a MiCollab Server using HTTPS"

"Connecting to MiContact Center, MiCollab Advanced Messaging, Or Windows Server using RDP"

"Connecting to a MiVoice Office 250"

"Connecting to an MSL Based Device Using Server Manager"

"Connecting to an HP ProCurve Switch using HTTP"

"Connecting to an Avaya IP Office SSA"

"Connecting to a PathSolutions Server"